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For boutique hotels and B&Bs that want the booking direct

10 to 50 rooms, owner-run. Guests and their AI assistants ask before they book — answer them in minutes and they book with you instead of through an OTA.

Hi, do you have a double room 14–16 Nov for 2 adults? We arrive late, around 11pm.

Yes — a Garden Double is free for 14–16 Nov: 2 nights at 2,400 THB, 4,800 THB in total, paid at check-in. Our night staff will be there for an 11 pm arrival. Shall I hold it? I’ll need the guest’s name and email.

Garden Double · 2 nights

14–16 Nov · 2 adults

4,800 THB

ConfirmDecline

Direct guests drift to OTAs

Nobody replied overnight, so they booked through a site that often charges you 15–25%.

The same questions every day

Check-in times, airport transfers, breakfast, parking, late checkout.

AI assistants are starting to ask

They want exact answers and a confirmation they can read — not a “please call us”.

What it handles for you

  • Room availability and rates per night
  • Policies written out: cancellation, children, deposits
  • Transfer and extras requests
  • Special requests passed to you
  • Late-night enquiries in any language
  • Confirmation with calendar file

Works alongside the system you already use. During the pilot it answers from a simple availability table you control; connectors for property systems come next.